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Guides

Resources to manage Google reviews, improve replies and keep a simple process.

GDPR & customer reviews: simple best practices

Practical basics to stay safe: minimization, access control, retention and traceability.

Published on 2025-12-06

Customer review management software: selection checklist

The key criteria to choose a tool: alerts, collaboration, AI, compliance, integrations and reporting.

Published on 2025-12-05

Competitor analysis on Google Maps: a simple method

How to compare visibility, rating, review volume and recurring themes to prioritize actions.

Published on 2025-12-04

Replying to a Google review: examples (positive, neutral, negative)

Reply structures, professional tone, and short templates to respond fast without sounding robotic.

Published on 2025-12-03

Get an alert for every new review (Google): practical guide

Channels (email, Slack, webhook) and best practices to respond fast without notification overload.

Published on 2025-12-02